Privacy Policy

Website: www.bellsilver.com
Brand: Bell Silver by Mehta Swarn Sagar
Contact Email: mehtakhushi528@gmail.com
Contact Number: 8003684800
Effective Date: 12 October 2026

1. Introduction

Bell Silver by Mehta Swarn Sagar (“Bell Silver”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share when visiting our website or purchasing our jewellery.

This Privacy Policy explains how we collect, use, store, and disclose information when you access our website, place an order, or contact us.

2. Information We Collect

Depending on how you use our website, we may collect:

  • Name, email address, phone number, billing address, and shipping address.

  • Order details, purchased products, and transaction status.

  • Payment confirmation and transaction references supplied by payment providers.

  • Account details, if you create an account.

  • Customer service messages, feedback, and product reviews.

  • Device information, IP address, browser details, and website usage data through cookies or similar technologies.

We do not intend to collect payment card security information directly when payments are processed by third-party payment providers.

3. How We Use Your Information

We may use your information to:

  • Process, confirm, ship, and deliver orders.

  • Communicate order updates and delivery information.

  • Respond to customer enquiries and complaints.

  • Process eligible cancellations, returns, exchanges, and refunds.

  • Improve our website, products, and customer experience.

  • Detect fraud, protect website security, and comply with legal obligations.

  • Send promotional communications where permitted and, where required, with your consent.

4. Sharing of Information

We may share relevant information with trusted service providers, including payment gateways, courier companies, website hosting providers, analytics providers, and customer support services, where necessary to operate our business.

We may also disclose information when required by applicable law or a lawful request from an authorised authority.

We do not sell personal information as a standalone product.

5. Cookies and Tracking

Our website may use cookies and similar technologies to remember preferences, maintain shopping carts, understand website traffic, and improve functionality. You can manage cookies through your browser settings and any consent controls made available on our website.

6. Data Security and Retention

We take reasonable measures to protect personal information against unauthorised access, misuse, loss, and disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, accounting, dispute resolution, and legal compliance.

7. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, withdraw consent where applicable, or raise concerns about how your information is handled.

Contact us using the details below to submit a privacy request. We may need to verify your identity before acting on it.

8. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorisation where required by law.

9. Third-Party Websites

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, and we encourage you to review those policies before sharing information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated effective date.

11. Contact Us

For privacy-related questions or requests:

Email: mehtakhushi528@gmail.com
Phone: 8003684800
Website: www.bellsilver.com